SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brilin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brilin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently purchased this thermal imaging monocular for a series of night-time wildlife observation hikes I had planned. From the moment I turned it on, I was absolutely astounded by the clarity and detail of the images it produced. The 384x288 infrared resolution provides such sharp and detailed images that spotting animals, even in complete darkness, became an effortless task. I was particularly impressed with the 50Hz frame rate, which allowed me to track moving objects smoothly, without any lag or stutter that I've experienced with other devices. The digital zoom function is another feature that stood out to me. Being able to zoom in 1X to 4X continuously allowed me to observe animals from a safe distance without disturbing them, providing an intimate glimpse into their nighttime activities. The device is incredibly user-friendly, with intuitive controls and a comfortable grip that made long periods of observation easy on my hands. The built-in camera and 16GB memory were perfect for capturing high-quality photos of my discoveries to share with friends and colleagues later. What's more, the durability of this monocular is beyond compare. The IP67 dustproof and waterproof rating, coupled with its ability to survive a 2-meter drop, gives me confidence that it can withstand the rigors of outdoor use. In conclusion, this thermal imaging monocular has exceeded all my expectations and has become an essential tool in my outdoor adventure kit.
I've been using the UTx318 for early morning hikes and the clarity it provides in low light is phenomenal. Spotting wildlife has never been easier, and the digital zoom brings nature closer than ever. The durable design gives me peace of mind during rugged treks. Absolutely a game-changer for outdoor enthusiasts!
Love my UTx318! It's lightweight, easy to use, and the thermal images are clear. Perfect for spotting wildlife on my evening walks. 😊
As an avid hunter and outdoor enthusiast, finding the right gear can make all the difference in the world. That's why I was thrilled when I discovered this thermal imaging monocular. Its exceptional clarity, thanks to the high infrared resolution, has made identifying and tracking game in various lighting conditions easier than ever. The fast frame rate ensures I never miss a beat, capturing every moment with smooth precision. The zoom feature is a game-changer, allowing me to get up close and personal with my surroundings without physically moving an inch. I've used it to spot deer, coyotes, and even smaller critters with ease. The laser indication and Hotspot Tracking features have been invaluable for quickly locking onto and following my target, significantly improving my hunting success. Capturing these moments has been a breeze with the built-in camera, and sharing the shots with my hunting buddies has never been easier, thanks to the device's connectivity options. Not to mention, the rugged build has already proven its worth after a few accidental drops. Overall, this thermal imaging monocular has not only enhanced my hunting experiences but has also become a crucial tool for my outdoor adventures, offering reliability, performance, and unmatched functionality.
I use the UTx318 for both personal and professional wildlife tracking. Its accuracy and clarity are unmatched, making it a valuable tool in my research. The ability to connect to an external screen is incredibly useful for group observations.
Wow!
Rats in my yard didn't stand a chance. The clarity at 10 yards is unbeatable.