SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brilin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brilin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recently purchased these pliers for some DIY projects around the house, and I'm quite impressed. They are sturdy and handle nail rings with ease. The grip is comfortable, which is a big plus for prolonged use. I've used them for everything from securing mesh to small woodworking tasks, and they've performed exceptionally well. The mechanism to load and release the rings is smooth, making the job quicker and more efficient. For anyone in need of a reliable pair of nail ring pliers, this tool is a great choice.
I recently purchased this pliers for a professional cage assembly project and I couldn't be more satisfied. The pliers are incredibly efficient and made the assembly process much smoother than I anticipated. Their grip is comfortable, which is crucial for prolonged use, and the durability is evident in the build quality. I was particularly impressed with how easily and securely they fastened the nails, ensuring the cage was sturdy and well-constructed. Definitely a great tool for professionals or anyone needing reliable pliers for cage assembly. Highly recommend!
I've been using these pliers in my workshop, and they're a game-changer. The build quality is excellent, providing a solid feel and reliable performance. They work seamlessly with various sizes of nail rings, which has been useful for diverse applications. The pliers are also surprisingly easy to maneuver, even in tight spaces, which has been helpful in my intricate projects. Additionally, I appreciate the easy-loading feature for the nail rings, saving time and hassle. Overall, I highly recommend these pliers for both professional and home use.
Bought it for wiring ground cover. Didn't need it yet, but it seems handy for future use.
Good value, but requires a strong grip to operate efficiently.
There's a learning curve, but it works well for attaching chicken wire.