SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brilin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brilin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The moment I installed this lighting fixture in my entryway, it was like stepping into a whole new world of warmth and sophistication. The visual impact is just stunning - the mirrored surface combined with the illusion of gentle water creates a light display that's both welcoming and mesmerizing. It's far more than just a lighting fixture; it's a piece of art that effortlessly elevates the decor of my home with its unique charm. The emitted light is gentle, yet it does an amazing job at enhancing the ambiance without overwhelming the senses. I was impressed with its robust construction, ensuring it's a long-term addition to my home, and the installation process was straightforward, which is always a plus. This lighting fixture stands as a testament to what happens when innovation meets elegance, making it a treasured feature in my home.
I'm thrilled with how this light fixture elevates my bathroom's ambiance. The soft glow it casts, paired with the reflective mirror, creates a stunning visual effect reminiscent of water. It's not just a light; it's a piece of art that enhances the whole room's vibe
I recently decided to give my home a little upgrade, and oh boy, am I glad I stumbled upon this incredible lighting piece! This isn't just any ordinary light; it's like a beacon of elegance and sophistication that has completely transformed my living area. The timeless silver color gives it a classic, versatile appeal that can blend with any decor, making it the centerpiece of attention. What truly sets it apart is the way it combines a mirror with a delicate water spray effect, creating a serene atmosphere that's just perfect for relaxing. It emits a soft glow that somehow manages to uplift the mood without being too harsh or overpowering. I was pleasantly surprised at how versatile it is - whether it's setting the stage for a cozy evening in the foyer or adding a touch of elegance to my study, it fits right in. Installing it was a breeze, which is a relief because I'm not the handiest person around. Plus, it comes with LED bulbs that are not only energy-efficient but also ready to light up your space right out of the box. In summary, this lighting solution is a blend of functionality, style, and innovation that I can't recommend enough. It's not just an investment in your home's decor but an upgrade to your living experience.
Love the timeless silver design! Fits perfectly anywhere in my home. #Elegance
Initially drawn in by its unique design, this lighting piece quickly proved to be much more than just a pretty face. The light quality is just what you need for detailed tasks like applying makeup or shaving, striking the perfect balance between functionality and aesthetic appeal. The serene vibe added by the water effect is a delightful bonus, making my mornings that much better. It's been a worthwhile investment, providing both utility and beauty in spades.
This exquisite piece has become the highlight of my living space. From its sophisticated design to the serene ambiance it creates, I am thoroughly impressed. The mirrored finish adds a touch of elegance, reflecting light in a way that brightens the room beautifully. The unique water effect feature is a true marvel, casting a gentle, calming light that transforms the atmosphere into a tranquil oasis. The quality of craftsmanship is evident, making it a durable addition to my home decor. It was surprisingly easy to install, and I've received countless compliments on its stunning appearance and the warm, inviting light it provides
It's the perfect lighting solution for anyone looking to add a bit of sophistication to their home. The effect is subtle yet impactful, creating a warm and welcoming atmosphere
Adding this lighting fixture to my room has been a game-changer. With its mirrored backdrop and soft, water-inspired illumination, it's not just a light source; it's a design statement. It has the power to draw the eye, creating a soothing yet luxurious ambiance that's perfect for relaxing at the end of a busy day. The piece marries functionality with artistic design in a way that proves practicality and beauty can indeed go hand in hand. It has completely shifted my view on what interior lighting can achieve, turning my space into something out of a dream.