SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brilin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brilin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this high-power wireless handheld vacuum for a few weeks now, and it's been a game-changer in my daily cleaning routine. Its compact size makes it perfect for getting into those hard-to-reach areas in my car, effortlessly sucking up dust and debris. I've also used it to clean my robotic vacuum, and it handled the hair and dirt with ease. The included storage bag is a perfect fit, which is a pleasant surprise as these bags are often too small. I did find the HEPA filter a bit tricky to clean, so I switched to the metal filter, which works just as well. Highly recommend this for its versatility and efficiency
I'm really pleased with this handheld vacuum. It's lightweight yet feels durable. Initially purchased to keep my car clean, it's proven to be a versatile tool - effectively removing dust from my computer and pet hair from my dog's bed. It's definitely a 5-star product for me
After comparing several cordless vacuums, I chose this one for its affordability and haven't been disappointed. It excels in cleaning car interiors, especially between the door panels and seats. The soft brush adapter is great for delicate areas like the center console. I'm so impressed, I plan to get another for quick bathroom cleanups. As many women can relate, hair on the bathroom floor is a constant issue, and this vacuum handles it effortlessly
As a pet owner, I've struggled to find a vacuum that effectively removes dog hair. This handheld vacuum, despite its size, has impressive suction power, perfect for my car's interior. It doesn't completely eliminate the need for a rubber brush to loosen pet hair, but it's very effective post-brush. Its battery life is commendable, and the extensions are great for reaching narrow spaces. While it can't match a corded shop vac's power, it's certainly the best among the portable options I've tried
This little vacuum is a real time-saver. Ideal for cleaning up crumbs, bird seed, and hair, it's a handy tool for quick cleanups, especially in the kitchen. The filter can be a bit challenging to clean, but that's a minor issue compared to its overall convenience. The blower function is a bonus, particularly for cleaning car vents and latches
I've found this vacuum to be very useful with its attachments. It efficiently picks up small dog treats and kibble and is great for cleaning keyboards with its blowing function. The battery life is sufficient for several tasks. While the swirling brush wasn't as helpful, I haven't yet tried the inflation feature. Its ease of use and charging simplicity are major pluses