SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brilin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brilin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The installation of the 3000W Vertical Wind Turbine in our remote cabin has been a game-changer. It's incredibly quiet and efficient, making our off-grid living much more comfortable. The fact that it's eco-friendly and reduces our reliance on the grid is a huge bonus. Highly recommend for anyone looking to become more energy independent. Feels great to be part of the green revolution. 🌏💪
Owning a resort in a remote, windswept location presents unique challenges, especially in terms of energy supply. Our journey to find a sustainable and reliable power source led us to this exceptional wind energy system, which has revolutionized the way we operate. Its vertical axis design is not only visually striking, blending perfectly with the natural surroundings, but it also captures wind from all directions, ensuring maximum energy generation. The installation process was conducted with the utmost respect for the natural environment, minimizing impact on the landscape and local wildlife. Since then, the system has been a powerhouse of clean energy, reliably servicing the entire resort, from guest accommodations to operational facilities. Its silent and efficient operation has enhanced the serene experience we offer to our guests, many of whom are keenly interested in our sustainable initiatives. This wind generator has significantly reduced our carbon footprint and operational costs. The savings on energy expenses have been reinvested into improving guest services and expanding our eco-friendly initiatives. The positive feedback from guests regarding our environmental commitment has been overwhelming, often cited as a key factor in their choice to stay with us. Moreover, the system's durability and low maintenance requirements have ensured that it continues to operate at peak performance, even in adverse weather conditions. This reliability has given us peace of mind, knowing that our resort's power supply is secure, sustainable, and environmentally friendly. In reflecting on the impact of this wind energy generator, it's clear that it has become more than just a power source for our resort. It's a symbol of our commitment to sustainability and a key factor in enhancing our guests' experience. The system's integration into our resort has aligned perfectly with our values and operational needs, proving that it's possible to combine luxury and sustainability in harmony. To conclude, the adoption of this wind power technology has been transformative for our resort. It has provided a sustainable energy solution that supports our vision of offering an eco-friendly luxury experience, proving to be an invaluable investment in the future of our business and the environment.
Our experience with this wind turbine has been nothing short of amazing. It's sturdy, efficient, and looks great on our property. Generating our own clean energy feels incredibly rewarding. Definitely one of the best investments we've made.
I purchased this wind turbine for my backyard, and it's been a delightful addition. The LED string lights illuminate beautifully on windy nights, creating a mesmerizing sight. It's a fun and functional way to introduce renewable energy into our home🙂
In our remote wildlife conservation area, reliable power sources are hard to come by. This wind generator has been a lifeline, providing consistent and clean energy that powers our facilities without disrupting the natural habitat. Its resilience against extreme weather conditions and its efficient power generation capabilities have made a significant difference in our conservation efforts, allowing us to operate sustainably and effectively
After installing this wind turbine on our property, our electricity bills have dropped significantly. It's amazing to generate our own power and contribute to a healthier planet. The low maintenance aspect is also a big plus for us. Couldn't be happier with our purchase!