SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brilin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brilin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These cable protectors are super cute!!! I needed this for my computer charging cable as it was starting to show the inner wires. Fits great. I didn't need this many protectors but I'll keep a few and pass the rest out to my grand kids. Ideal for safeguarding your chargers, these protectors fit cables perfectly, and their designs are impressively detailed. Amazing!! Order delivered on time and with the best quality 👍 recommended
I possess around six cables on my desk, all of which are black and indistinguishable at first glance, save for their varying connectors. Now, rather than inspecting each cable's end to discern its type—be it USB, USB-C, HDMI, and so forth—I can quickly identify them by the character charm attached, effectively serving as a fun and efficient labeling system. These charms, which easily open to encase the cable, are not only durable but also aesthetically pleasing.
I work as a 911 dispatcher and I bought these as a gift for my coworkers. Just a little something to brighten our day and they fit perfectly in our headset cords. There was enough of a variety I could give each person one that fit their personality perfectly! The cord protectors in this set are both attractive and effective. They fit my cables just right, and I appreciate the assortment available. I have no issues to report.
This delightful collection of cable protectors is perfect for organizing a large charging station in a household of five. My children eagerly chose their favorites, ensuring everyone found a design they loved. Designed to fortify the cable's most vulnerable point, these protectors are simple to attach and stay firmly in place.
Cool! Very cute and easy to assemble.These little figures are fantastic for keeping my cables in place and easily accessible. No more digging around for the right charger. Product just as shown and described. Easy to place on the cord. Great quality. Really nice cable protectors :)
However, be prepared for a bit of friendly rivalry among your children over selecting their preferred designs. These protectors are not only cute and easy to install but also play a crucial role in keeping cables organized and minimizing wear and tear.